Privacy Policy

Introduction

At Mamba House, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our lodge. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or reservation
• Sign up for our newsletter
• Contact us through our website
• Complete forms on our website

This information may include:

• Name and contact details
• Payment information
• Travel preferences
• Special requirements or health information

How We Use Your Information

We use the information we collect to:

• Process your bookings and payments
• Communicate with you about your stay
• Send you promotional materials (with your consent)
• Improve our services and website
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations
• Payment processors for secure transactions
• Legal authorities when required by law

We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information, including:

• Secure SSL encryption for all data transmission
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic
• Personalize your experience
• Remember your preferences

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• privacy@mambahouse.co.za
• +27 123 456 789
• Hoedspruit, Limpopo, South Africa